65ph Terms & Conditions

Definitions

In these Terms and Conditions, the following terms shall have the meanings ascribed to them below unless the context otherwise requires:

Acceptance of Terms

By accessing the 65ph Platform, creating an Account, making a deposit, placing a wager, or otherwise using any service provided by 65ph, you represent and warrant that:

• You have read these Terms and Conditions in their entirety and agree to be bound by them;
• You have also read and agree to the 65ph Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference;
• You have the legal capacity to enter into a binding agreement under Philippine law and the laws applicable to your jurisdiction;
• You are not accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law;
• All information you have provided during registration is accurate, current, and complete.

Eligibility & Age Requirement

In addition to the age requirement, a Player must satisfy all of the following eligibility criteria to use 65ph:

• You must be a natural person — corporate entities, organisations, and automated systems are not permitted to register or play;
• You must be a resident of or legally present in a jurisdiction where your use of 65ph is lawful;
• You must not be subject to self-exclusion or a regulatory exclusion from any PAGCOR-licensed gaming operator;
• You must not be a current employee, contractor, officer, or immediate family member of a household of an employee of the Company or any of its affiliated game providers;
• You must not have had a previous 65ph Account terminated for violation of these Terms.

65ph reserves the right to verify the eligibility of any Player at any time and to suspend or terminate any Account where eligibility cannot be confirmed to the Company's satisfaction.

Account Registration

To use the real-money gaming and wallet services of 65ph, you must register an Account. The following rules apply to all Accounts on the Platform:

1. One Account Per Player: Each Player is permitted to hold exactly one (1) Account on 65ph. Multiple accounts registered by the same individual — whether through different mobile numbers, email addresses, or device identifiers — constitute a material breach of these Terms and may result in permanent account termination and forfeiture of balances.
2. Accurate Information: All registration information must be accurate, truthful, and current. Players must promptly update their account information if any detail changes. 65ph accepts no liability for losses arising from inaccurate account information provided by the Player.
3. Philippine Mobile Number Required: Registration requires a valid Philippine mobile number for OTP verification. This number becomes the primary account identifier and must remain accessible for security verification purposes.
4. Account Security: The Player is solely responsible for maintaining the confidentiality of their account credentials. 65ph will never ask for your password. Any activity conducted through your Account using your credentials is your responsibility, whether or not authorised by you.
5. Account Non-Transferability: Accounts may not be sold, transferred, assigned, or pledged to any third party. Winnings credited to an Account may only be withdrawn to payment methods registered in the Account holder's verified name.

Identity Verification (KYC)

65ph is required by PAGCOR regulations to conduct identity and age verification (Know Your Customer, or KYC) before processing any withdrawal from a Player's Account. The KYC process applies to all Players without exception.

Acceptable Philippine government-issued identification documents for KYC include, but are not limited to:

• Philippine Statistics Authority (PSA) National ID (PhilSys)
• Unified Multi-Purpose Identification Card (UMID)
• Philippine Passport (DFA-issued)
• Land Transportation Office (LTO) Driver's License
• Social Security System (SSS) Card
• Government Service Insurance System (GSIS) Card
• Commission on Elections (COMELEC) Voter's ID

65ph processes standard KYC submissions within twenty-four (24) hours on business days. 65ph reserves the right to request additional supporting documentation in cases where initial documents are insufficient for verification purposes. Players may deposit and play while KYC is pending; withdrawals are held until verification is complete.

Deposits & Payments

65ph accepts deposits in Philippine Peso (PHP) only, through the following approved payment channels: GCash, Maya (PayMaya), BPI Online Banking, BDO Online Banking, and Metrobank Online Banking. 65ph does not accept cryptocurrency, foreign currency transfers, or cash deposits.

The following rules apply to all deposits made on the Platform:

• The minimum deposit amount varies by payment channel and is displayed at the point of deposit. The general minimum is ₱100 for e-wallet channels (GCash, Maya) and ₱500 for bank transfers.
• Deposits must originate from a payment account registered in the Player's own verified name. 65ph does not accept third-party deposits.
• GCash and Maya deposits are credited to the Player's 65ph Wallet within sixty (60) seconds under normal conditions. Bank transfer deposits may take up to thirty (30) minutes depending on the issuing bank.
• 65ph does not charge fees on deposits; however, your payment provider may apply transaction fees independently.
• By depositing on 65ph, the Player confirms that the funds deposited are legally obtained and that the Player is the lawful owner of the payment account used.

Withdrawals

Players may request withdrawal of real-money balances from their 65ph Wallet at any time, subject to the following conditions:

1. KYC verification must be completed before the first withdrawal is processed.
2. Withdrawals may only be made to a payment account registered in the verified name of the Account holder. Source-consistency rules apply: funds deposited via GCash must be withdrawn to GCash; funds deposited via BPI must be withdrawn to BPI, and so on.
3. The minimum withdrawal amount is ₱200. There is no maximum on a single withdrawal request; however, large withdrawals may be subject to additional review under PAGCOR anti-money laundering (AML) compliance requirements.
4. GCash and Maya withdrawals are typically processed within fifteen (15) minutes of approval. Bank transfer withdrawals are typically completed within one (1) to four (4) banking hours.
5. 65ph does not charge withdrawal fees. Processing times are estimates and may be exceeded due to payment provider delays, public holidays, or AML review requirements.
6. 65ph reserves the right to delay or withhold a withdrawal pending investigation where there is a reasonable suspicion of fraud, terms abuse, or AML concern. The Player will be notified where legally permissible.

Bonuses & Promotions

65ph offers various promotional bonuses including welcome bonuses, reload bonuses, cashback offers, and referral rewards. The following general terms apply to all bonuses unless explicitly superseded by the specific terms of an individual promotion:

• Bonus funds are credited separately from real-money balances and are subject to wagering requirements before any portion of the bonus or associated winnings may be withdrawn.
• Wagering requirements specify the number of times the bonus amount must be wagered using eligible games before a withdrawal request is accepted. Wagering requirements vary by promotion and are stated clearly in each offer's specific terms.
• Not all games contribute equally to wagering requirements. Live casino games, table games, and certain slots may contribute at a reduced rate compared to standard slot games. Contribution rates are specified per promotion.
• Each Player is entitled to claim each promotion type only once per promotion period unless explicitly stated otherwise. Multiple accounts used to claim duplicate bonuses will be treated as a violation of these Terms.
• 65ph reserves the right to amend, suspend, or discontinue any promotion at any time. Promotions may not be combined unless expressly stated as compatible.
• In the event of a dispute regarding bonus calculation or wagering progress, 65ph's account records shall be the definitive reference and the determination of the Company shall be final, subject to the Player's right to escalate the dispute through the PAGCOR player complaint mechanism.

Gaming Rules

All games available on 65ph are provided by third-party certified game suppliers including but not limited to Evolution Gaming, Pragmatic Play, JILI, and PG Soft. Each game is governed by its own specific rules, which are accessible within the game interface.

The following Platform-wide gaming rules apply to all Players:

• All game outcomes are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by real physical game equipment streamed in real time. 65ph does not manipulate game outcomes.
• Each game's Return to Player (RTP) percentage is published within the game information panel. Actual results will vary due to the inherent variance of gambling outcomes.
• Bets placed and accepted are final. 65ph will not cancel or reverse a bet once it has been confirmed, except in cases of verifiable technical malfunction.
• In the event of a technical malfunction that affects the outcome of a game, 65ph reserves the right to void the affected round and return the wagered amount to the Player's Wallet. 65ph is not liable for network interruptions on the Player's side that cause a session to be disconnected mid-game.
• Minimum and maximum bet limits apply per game and are displayed within the game interface. 65ph reserves the right to impose player-specific betting limits at its discretion.

Prohibited Activities

The following activities are strictly prohibited on 65ph and constitute a material breach of these Terms. Players found to have engaged in any prohibited activity may have their Account suspended or permanently terminated, and any balances or winnings may be forfeited:

1. Registering more than one (1) Account on the Platform, regardless of the identity or payment method used;
2. Providing false, inaccurate, or misleading information during registration or KYC;
3. Using the Platform while under 21 years of age;
4. Using automated software, bots, scripts, or artificial intelligence systems to interact with the Platform's games or systems;
5. Exploiting software bugs, technical errors, or game malfunctions for financial gain — any winnings derived from a verifiable exploit are void and may be reclaimed;
6. Engaging in collusion with other players in live dealer games, poker, or any game where collaboration confers an unfair advantage;
7. Using the Platform for money laundering, structuring, or any other activity that violates Philippine anti-money laundering laws (Republic Act No. 9160 as amended);
8. Depositing funds whose source is illegal, disputed, or subject to a chargeback or third-party claim;
9. Attempting to reverse a legitimate deposit or withdrawal through a payment provider dispute (chargeback) after wagering has occurred;
10. Accessing the Platform using VPN, proxy, or other IP-masking technologies to circumvent geographic or security restrictions.

Account Suspension & Termination

65ph reserves the right to suspend, restrict, or permanently terminate any Account with or without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions;
• Failure to complete KYC verification within a reasonable timeframe after being requested;
• A finding by 65ph or PAGCOR that the Player is ineligible to use the Platform;
• Receipt of a formal complaint, court order, or regulatory directive requiring the Account to be suspended;
• Suspected fraudulent, deceptive, or criminal activity associated with the Account;
• The Account being inactive (no login or transaction) for a continuous period of twelve (12) months.

Where an Account is terminated due to a proven breach of these Terms, 65ph may forfeit the Account's balance to the extent permitted by applicable law. Where termination occurs for reasons unrelated to Player misconduct, verified real-money balances (excluding bonus funds subject to incomplete wagering) will be returned to the Player via their verified payment method within fourteen (14) business days.

Responsible Gaming

65ph is committed to promoting responsible gaming among its Philippine player base. The following responsible gaming tools and policies are in effect:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through the Wallet settings. Limits are enforced immediately. Increases to existing limits are subject to a 24-hour cooling-off period.
• Session Time Reminders: Players may set session duration alerts that notify them when a defined period of play has been reached.
• Self-Exclusion: Players who wish to temporarily stop gaming may activate a self-exclusion period of 24 hours, 7 days, 30 days, or 6 months via Account Settings. During self-exclusion, all game access and deposit functions are suspended. Self-exclusion cannot be reversed before the period expires.
• Account Closure for Responsible Gaming: Players who require permanent exclusion may request permanent Account closure by contacting 65ph support. Permanent self-exclusion requests are processed within one (1) business day.

65ph is required to comply with PAGCOR's responsible gaming regulations, which include mandatory age verification, prohibition on credit betting, and cooperation with national self-exclusion registries where applicable.

Intellectual Property

All content on the 65ph Platform — including but not limited to the 65ph brand name, logo, game lobby interface, promotional materials, written content, and software — is the exclusive intellectual property of the Company or its licensors. All rights are reserved.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not authorise the Player to:

• Copy, reproduce, distribute, or publicly display any part of the Platform's content;
• Reverse-engineer, decompile, or disassemble any software component of 65ph;
• Use the 65ph brand, logo, or trademarks in any context without written permission from the Company;
• Scrape, crawl, or extract data from the Platform using automated means.

Limitation of Liability

To the fullest extent permitted by applicable Philippine law, the Company's total aggregate liability to any Player for any claim arising from the use of 65ph shall not exceed the amount of real-money balance held in that Player's Account at the time the claim arose.

The Company shall not be liable for:

• Indirect, incidental, special, or consequential losses, including loss of anticipated profits or gaming winnings;
• Losses resulting from the Player's failure to maintain the security of their account credentials;
• Losses or service interruptions caused by events beyond the Company's reasonable control, including but not limited to telecommunications failures, power outages, natural disasters, government actions, or payment provider disruptions;
• The content, accuracy, or availability of third-party games provided by licensed game suppliers on the Platform;
• Any loss arising from the Player's use of the Platform in breach of these Terms or in a jurisdiction where such use is prohibited.

Nothing in these Terms excludes or limits the Company's liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under Philippine law.

Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute arising from the use of 65ph or these Terms, the following escalation path applies:

1. Internal Resolution: The Player must first submit the dispute to 65ph's Customer Support team via live chat or email. 65ph will endeavour to resolve the matter within five (5) business days.
2. PAGCOR Complaint Mechanism: If the internal resolution is unsatisfactory, the Player may escalate the matter to PAGCOR through its official player complaint process, as the regulatory authority overseeing 65ph's operations.
3. Court Jurisdiction: For disputes that cannot be resolved through the above mechanisms, the parties agree to submit to the exclusive jurisdiction of the appropriate courts of the Philippines.

Amendments to These Terms

65ph reserves the right to amend, update, or replace these Terms and Conditions at any time. Amendments may be made in response to changes in applicable law, PAGCOR regulatory requirements, Platform features, or operational necessity.

When material amendments are made, 65ph will provide reasonable notice to registered Players by displaying a notice on the Platform or by sending a notification to the Player's registered email address or mobile number. The effective date of the amended Terms will be clearly stated.

Continued use of the 65ph Platform after the effective date of any amendment constitutes the Player's acceptance of the revised Terms. Players who do not accept the amended Terms should close their Account and withdraw any remaining balance before the effective date.

Contact Information

For questions, concerns, or formal correspondence relating to these Terms and Conditions, Players may contact 65ph through the following channels:

65ph's customer support team is staffed by Filipino agents fluent in both Tagalog and English, based across Metro Manila, Cebu, and Davao, and is available around the clock to assist with account, gaming, wallet, and compliance queries.